A recent report on corruption within the towing industry was aired on Carte Blanche, but we would like to reassure our clients that by using our dedicated Towline number and service providers, they will not fall prey to these type of operators.
All our clients are sent regular updates, via email and SMS, on the emergency assistance procedures, the numbers to call in an emergency, and the fact that these services are available immediately.
When a tow truck is needed:
- Call Prosper’s dedicated towline on 0860 10 92 02
- Request a reference number for towing service
- When the towing operator arrives, ask him for a reference number and match it to the reference number given to you by Prosper
- If they match, allow your car to be towed, BUT find out where it will be towed to.